If the buttons on top of your Looft Lighter X are flashing when you turn on the device it can depend on these things:
Overheated battery pack
- Let cool down (takes around 30-40 min)
Insufficiently charged battery pack
- Put Looft Lighter X/Battery pack in the charger
The flashing lights can also indicate an error code. If you have tried the above (let cool down and then charging) but nothing happens, please contact us through a Support Ticket and we will get back to you as soon as we can.
To read more about the warranty on your Looft Lighter X, please visit this page