If you have questions regarding your order (placed through our web shop) - Please start off by reading our Delivery & Returns page for more information and details for lead times and delivery.
When your order has shipped (1-3 days from placing the order) you will receive an email with tracking number. If you haven't received your tracking email - please check your spam folder.
If the tracking email is not in your spam folder - Please write us at support@looft.com